Russian River Rentals - Terms & Conditions

Terms & Conditions Renters To check availability, contact us via our online booking form, or by phone, email or fax. Just confirm the name of the house that you are interested in, the dates desired, and your contact information and we will get back to you within 24 hours. Please read the Rental agreement below for our company policies. Upon booking one of our homes, we'll either e-mail you a rental agreement that will include your personal information and your reservation details, or, you may fill in a rental agreement yourself including your personal and reservation info, and send this to us via e-mail, fax, or regular mail. Payment towards your reservation will confirm your acceptance of our company policies outlined in the Rental Agreement and will make the rental agreement a binding contract. Homeowners Please read the Rental agreement below for our company policies. After submitting your home listing you'll need to sign and send back our management contract. This will also ask you to confirm that you've read our Rental agreement and are satisfied with our company policies. If you have any rules specific to your home, or policies with regards to the rental of your home that are not included in our rental agreement, you need to send them to us in writing for consideration. If approved, we'll send all potential tenants of your home the additional rules & policies in a separate Rental Agreement Amendment so that all of your requirements can be met. The management contract also includes all other company policies not included in the Rental Agreement that are relevant to you as a home owner advertising on our site. When you're ready to list your home, feel free to call or for assistance, or simply go to the List Your Home page and follow the three easy steps to submit your listing online. Rental Agreement: After you have confirmed availability of a home, either fill out the form below or print, sign and send us this contract. For a printable version, click here. Please note, you must have Adobe Acrobat to view the printable version. RUSSIAN RIVER RENTALS 707 869 9985 E-mail - www.russianriverrentals.com VACATION RENTAL AGREEMENT & INFORMATION SHEET AGREEMENT: Russian River Rentals, the manager of the below named home, and Tenant of this home, agree as follows: TENANT NAME: TENANT ADDRESS (Include City, State, & Zip): HOME PHONE: BUSINESS PHONE: FAX: E-MAIL ADDRESS: HOME BEING RESERVED: RESERVED DATES: IN: OUT: NUMBER OF ADULTS: CHILDREN: TOTAL IN GROUP: NUMBER OF DOGS: OTHER ANIMAL: MAXIMUM SLEEPING CAPACITY FOR THIS HOME IS: BREAKDOWN OF COSTS FOR ABOVE STATED RENTAL PERIOD: $ Rent $ Tax (11% Sonoma County tax) $ Cleaning Fee $ Security Deposit $ Pet Deposit $ TOTAL COST FOR RESERVATION 1. PAYMENT SCHEDULE: $ DUE WITHIN 10 DAYS OF MAKING YOUR RESERVATION $ DUE NO LATER THAN 2 WEEKS PRIOR TO ARRIVAL DATE NOTE: YOU MAY PAY THE BALANCE IN ENTIRETY UPON BOOKING TO FOREGO THE ABOVE PAYMENT SCHEDULE. 2. PAYMENT IF YOUR ARRIVAL DATE IS 10 DAYS OR MORE FROM THE DATE YOU MAKE YOUR RESERVATION: The security deposit is due within 10 days of your scheduled arrival date. The remainder is due 2 weeks prior to your arrival date. All payment is due via check. 3. PAYMENT IF YOUR ARRIVAL DATE IS LESS THAN 10 DAYS PRIOR TO YOUR RESERVATION: You are responsible for making sure that your check gets to us before or on your scheduled arrival date. 4. PAYMENT BY CHECK AND NSF SERVICE CHARGE: All payment is due via check. We do not accept credit cards for payment. You will be charged a $35 service charge for all returned checks. Checks should be made payable to: Russian River Rentals, 416 61st Street, Oakland, CA 94609 5. GENERAL: Above Tenant is an adult and will be an occupant of the unit during the entire reserved period. Tenant is responsible for all other occupants using the premises and agrees not to have any more than the specified amount of adults or children staying over night at this unit. The Tenant agrees that no more than double the specified group size will be on the premises at any time unless permission has been granted and confirmed in writing. No keys will be issued to anyone who is not an adult. Tenant agrees that any breech of this contract may result in the tenant loosing the security deposit and being liable for any additional damages. Commercial use of our homes is strictly forbidden without a contract for the specific use. 6. PETS: If tenant has permission to bring a pet or pets, an additional pet deposit will may be charged. This amount, if any, is shown in the cost breakdown on the previous page. Homes that allow pets require an additional per deposit, this deposit is stated above under the "reservation confirmation" section. TENANT MUST CLEAN UP AFTER HIS/HER PET, that includes properly disposing of all waste material. If any waste material is found on the property after your stay, you will be charged at $15 per waste matter picked up. Any extra cleaning required as a result of tenants' pet will be charged at $20 per hr. This includes, but is not limited to, dog hair and odor. Tenant must maintain control of his/her pet at all times. 7. SECURITY DEPOSIT: The security deposit is due WITHIN 10 days of making the reservation. Failure to receive your monies within the 10 day period may result in cancellation of your reservation. Your security Deposit is fully refundable within 14 days of termination of occupancy provided that real and personal property are in the same condition as when occupancy commenced and all terms of this agreement are met. Security deposits are refunded by check, no exceptions. Tenant is liable for all replacements and repairs that are outside what is considered normal wear and tear. 8. CANCELLATIONS: Should you wish to cancel this reservation, notice of cancellation must be in writing. If your notice of cancellation is RECEIVED MORE THAN 60 DAYS PRIOR TO YOUR CHECK IN DATE, we will refund the sums you have paid, less a $100 cancellation fee. If your notice of cancellation is RECEIVED BETWEEN 60 AND 30 DAYS PRIOR TO YOUR CHECK IN DATE, we will refund the sums you have paid, less your security deposit. If your notice of cancellation is RECEIVED LESS THAN 30 DAYS PRIOR TO YOUR CHECK IN DATE, you will forfeit all sums paid, except your security deposit and dog deposit if applicable, unless we are able to re-rent the property to someone else, at the same rate, for the same period. If we are able to re-rent the property to someone else at the same rate for the same period, we will refund the sums you have paid, less your security deposit. 9. CHECK IN: Check in time is 5:00PM. Early check in times are allowed only with prior approval, and we can not guarantee that we'll be able to arrange for early check in times. If we are able to accommodate you earlier than 5pm, we'll give you 1 extra hour free of charge, all hours prior to 4pm are charged at $20 - $30 per extra hour depending on the home. Please call for details and to make early check in arrangements. You will be charged at $50 per hour for all hours prior to 4pm if you have not made early check in arrangements in advance. CHECK OUT: Check out time is 11:AM. Late check out times are allowed only with prior approval, and we can not guarantee that we'll be able to arrange for late check out times. If we are able to accommodate you later than 11am, we'll give you 1 extra hour free of charge, all hours after 11am are charged at $20 - $30 per extra hour depending on the home. Please call for details and to make late check out arrangements. You will be charged at $50 per hour for all hours after 11am if you have not made late check out arrangements in advance. 10. CLEANING: Each property will be inspected and cleaned after your departure. The cleaning fee you have paid will provide for four hours of normal cleaning, this includes the washing of linens and towels, the making of beds, polishing, vacuuming, and hot tub maintenance. You are responsible for all other cleaning. You are required to leave the property in the same general condition that you received it by making sure that all dishes are done and put away, the home is generally picked up and ready to be vacuumed, counter tops are dust and soil free, and all trash has been taken out. ALL TRASH MUST BE LEFT IN THE OUTSIDE GARBAGE RECEPTACLES READY FOR PICK UP. If additional cleaning is required, appropriate charges will be deducted from your security deposit at the rate of $25 per hour. 11. HOT TUB CLEANING: The hot tub is emptied and refilled on average once a month and checked/cleaned once a week. Tenant is responsible for making sure that tenant and tenants' guests enter the hot tub showered and completely clean and that there are no spillages in the hot tub. Tenant agrees that if the hot tub needs to be emptied and refilled as a result of tenant or tenants' guests causing excess dirtying to the water, tenant agrees to pay $100 for the emptying and refilling of the hot tub. 12. TELEPHONES: You may use phones if provided for local calls only; YOU MUST USE A PHONE CALLING CARD TO MAKE LONG DISTANCE TELEPHONE CALLS UNLESS SPECIFICALLY NOTED IN THE RENTER HANDBOOK. 13. WHAT WE SUPPLY: The property is equipped and set up as a fully furnished property that will include quilts, comforters or blankets. Bedspreads, linens, pillows, bath towels, living / sleeping furniture and a fully equipped kitchen. You may not take towels provided out of the house, please bring your own beach towels. THE CLEANER HAS A CHECK LIST AND KEEPS COUNT OF ALL THE ABOVE PERSONAL AND REAL PROPERTY ITEMS, YOU WILL BE CHARGED FOR THE REPLACEMENT OF ANY BROKEN OR LOST ITEMS. 14. WHAT YOU SHOULD BRING: Beach towels, (please do not take bath towels out of the house), personal toiletries, consumables and all other personal property needed for your stay. 15. TENANTS' LIABILITY: Tenant agrees to accept liability for any damages caused to the property by tenant or tenants' guests, including, but not limited to: broken furniture/fixtures, landscaping, misuse of appliances, and kitchenware. Tenant agrees to accept liability for a ny items lost or stolen by tenant or tenants' guests, including, but not limited to: Linens, towels, kitchenware, keys, boats, paddles, and beach chairs. If damages are in excess of the security deposit being held, tenant agrees to reimburse Russian River Rentals for costs incurred to repair / replace damaged or missing items. 16. SLEEPING CAPACITY / DISTURBANCES: Tenants and all other occupants will be required to vacate the premises and forfeit all monies paid for any of the following: A: Occupancy exceeding the sleeping capacity stated above under the "reservation confirmation" sections. B: Using the premises for any illegal activity including, but not limited to, the possession, serving or consumption of alcoholic beverages by or to persons less than 21 years of age. C: Causing damage to the premises rented or to any of the neighboring properties. D: Any other acts which interferes with the neighbors' right to quiet enjoyment of their property. 17. TENANTS' RESPONSIBILITY: Tenant is responsible for notifying us immediately of any defective utilities, fixtures, or any other problems relating to the property, or personal property. Russian River Rentals can not be held liable, or responsible for compensation, for problems at the property prior to notification by the tenant. Tenant is responsible for locking all doors and windows upon every temporary or permanent departure. Tenant is responsible for returning all watercraft to their original place(s) of origin after each usage, and for locking up all watercraft found locked upon their arrival after each usage. Upon your final departure please take all trash into the outside garbage receptacles and leave the trash cans on the street ready for pick up, you will be charged a $20 fee for any irregular trash pick ups by the local waste company should you forget to put the garbage out. Lastly, please load and start the washing machine with one load of used towels upon your departure. Your fulfillment of these requirements is greatly appreciated. 18. HOLD HARMLESS: Russian River Rentals does not assume any liability for loss, damage or injury to persons or their personal property. Neither do we accept liability for any inconvenience arising from any temporary defects or stoppage in supply of water, gas, electricity or plumbing unless the temporary defect is not corrected within 24hrs of tenant notifying Russian River Rentals of the defect. If the defect is not fixed within 24hrs of tenants' notification, Russian River Rentals may offer some form of compensation for pro longed inconvenience. Tenant agrees to hold harmless Russian River Rentals for any loss or damage caused by weather conditions, natural disasters, acts of God, or other reasons beyond its control. 19. HOT TUB AND PATIOS: Tenant hereby acknowledges that if the property they have reserved includes a hot tub, the undersigned is fully aware that the hot tub and surrounding patio / deck can be dangerous, that the deck / patio can be slippery when wet, and that injury is likely to occur to anyone who is not careful. With full knowledge of the above acts and warnings, the undersigned accepts and assumes all risks involved in or related to the use of the hot tub and surrounding areas. 20. BOATS AND WATER TOYS: Tenant hereby acknowledges that if the property they have reserved makes available any boats or water toys for their enjoyment, the tenant agrees that they are fully aware that usage of these amenities can be dangerous and Tenant hereby holds harmless Russian River Rentals and the owner of above said property for any and all claims, demands and causes of action by reason of any injury or whatever nature which has or have occurred, or may occur to the undersigned, or any of his/her guests as a result of, or in connection with the usage of boats and/or water toys made available by this property for their use. 21. ADDITIONAL TERMS AND CONDITIONS: The undersigned, for himself/herself, his/her heirs, assignors, executors, and administrators, fully releases and discharges Owner of above said property, and Russian River Rentals from any and all claims, demands and causes of action by reason of any injury or whatever nature which has or have occurred, or may occur to the undersigned, or any of his/her guests as a result of, or in connection with the occupancy of the premises and agrees to hold Owner and Russian River Rentals free and harmless of any claim or suit arising there from. In any action concerning the rights, duties or liabilities of the parties to this agreement, their principals, agents, successors, or assignees the prevailing party shall be entitled to recover reasonable attorney fees and costs. 22. Tenant acknowledges that he/she has read the above agreement and agrees to comply fully with all rules and regulations. Tenant understands that these documents titled "Vacation Rental agreement & information sheet" is a contract that becomes binding upon receipt of tenants' check or credit card by Russian River Rentals. 23. A few of our properties have additional house rules specific to their property. REMEMBER THAT YOU ARE RENTING A PRIVATE HOME. PLEASE TREAT IT WITH THE SAME RESPECT YOU WOULD LIKE SHOWN TO YOUR OWN HOME. TENANT SIGNATURE: DATE: Entering your name and pressing the Submit button constitutes your acceptance of the policies as outlined in this document. If receiving this rental agreement and information sheet via e-mail, it is not necessary for you to sign, date and send it back to us. Please note that this contract is in effect upon booking, when you make a reservation for one of our homes, you are agreeing to all terms and policies stated in this contract, this includes but is not limited to, our cancellation policy. Disclaimer: Notice to Owners and Renter Please be aware that you are responsible for conducting your own investigation regarding any and all claims made by potential renters and vacation property owners. You assume all liability for use of any information you find in any Russian River Rentals publication. Owners are responsible for the accuracy of the information on their web pages. Russian River Rentals does not control, or guarantee any information made by persons advertising vacation rentals on this site, or by potential renters. Russian River Rentals inclusion of other vacation rental properties does not imply any endorsement of the material or any association with their operators. Notice to Renters Russian River Rentals assumes no responsibility for the accuracy of advertisements on this web site, nor the condition of property, nor the character of the owner. It is the responsibility of the potential renter and strongly recommended to ascertain the validity of each property, physical inspections of properties before booking can be arranged. Notice to Owners Russian River Rentals is not responsible for renters of property. It is the responsibility of the owner and strongly advised to validate the qualifications of the potential renters. You must request in writing any criteria you would like renters of your home to meet. Please do so within the text of your ad, and in writing to the staff at Russian River Rentals. You must Specify any special terms and conditions not found in Russian River Rentals Terms & Conditions clearly in your ad. Regarding photos, owners who specify photos to be used from a web site assert that the photos are their own property and these same owners have the publishing rights to said photos. Notice to Users of this Site regarding Third Party Sites This web site may contain links to web sites operated by parties other than Russian River Rentals. Such links are provided for your reference only. Russian River Rentals does not control such web sites and is not responsible for their contents. Russian River Rental's inclusion of links to such web sites does not imply any endorsement of the material or any association with their operators. Russian River Rentals has the right to remove links or disallow links at their discretion. General By using the services provided by Russian River Rentals, which include, but are not limited to, booking one of our listed properties, and/or advertising your property on our website, you agree to the terms and conditions of this disclaimer, and acknowledge and accept all company policies stated within the above stated Booking Info / Terms & Conditions. Russian River Rentals reserves the right to remove any web page and to deny advertising at their discretion.
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